Leadership

Executive Director – Jessica Hammons

“I love working with people and I strive to foster high customer service excellence through person-centered care. I enjoy being able to enhance the quality of life for Shawano Health Service’s patients and seeing the smiles on their faces each and every day.”


Director of Nursing – Crystal Kristof

“I enjoy this line of work because I love to learn about people. I like to make patient’s experiences the best I can by making the experience personalized for each patient. I also work in the community that I grew up in and now raise my family in. I have pride in being able to assist many people from my community and enjoy seeing them back out in the community when they have been discharged from our facility.”


Business Office Manager – Mary Gross

“I enjoy working with and learning from the residents and families through their stories. I also enjoy the people I work with.”


Admissions Director – Miranda Hartlaben

“The most rewarding part of my job is knowing I am helping a person, may it be mind, body or soul. Being a nurse is not just about healing the body, but it is about knowing the person, listening to the person, and having empathy for them. I feel great gratification in knowing that I have made a difference in our residents’ lives.”


Director of Rehabilitation – Rachel McInnis

“I love that fact that you can build relationships with patients and families and see them get better and return home or be with them to the end. I also love the collaboration between so many different people to make the care of one person possible.”


Social Services Director -Nicole Sasse

“I enjoy doing meaningful work that makes a difference in people’s lives. Working in a skilled nursing facility gives me that opportunity, and I love seeing the positive change in our residents’ lives because of the care they receive from our team here.”